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The Customs Consultancy


Customs Manager, Pioneer Europe NV
"It has been a pleasure to work with The Customs Consultancy - they have provided guidance and advice, which has resulted in positive negotiations with the Belgian Customs Authority, and a substantial reclaim of duty. Their depth of knowledge and understanding of Customs Community legislation proved to be invaluable, together with their ability to put this into plain English, has in turn, resulted in improved understanding within Pioneer."

Senior General Manager, Kyocera Mita Europe B.V.
"I would like to thank the staff of The Customs Consultancy for all your efforts, which have led to Kyocera Mita Europe being able to secure a significant customs duty repayment. In particular, I was impressed at The Customs Consultancy's ability to ensure that Dutch Customs initial ruling not to repay the duty concerned was overturned. I would be pleased to recommend the services of The Customs Consultancy to other importers seeking similar successes."

Director Customer Care, Service & Logistics, EchoStar Global BV
"Within a clear set of rules and process steps, we found communication with The Customs Consultancy to be exemplary and absolutely flawless in delivering to promise. The Customs Consultancy's expertise in the area of European custom topics exceeded our expectation and was fluently incorporated within important WTO level developments. All this resulted in successful completion of some relevant custom related projects for our European businesses. Their value to our compliance group is unquestionable and will therefore be utilised for future business developments."

Finance Manager, Kubota (UK) Ltd
"The Customs Consultancy has provided Kubota UK with a level of support that has by far exceeded our expectations. By reviewing and correcting our Commodity Codes usage, The Customs Consultancy has improved our systems and therefore our overall compliance and relationship between HMRC and ourselves. The Customs Consultancy's service and response is of excellent quality and I would have no hesitation in recommending their services to other automotive importers."

Tax and Treasury Manager, KCOM Group plc
"The Customs Consultancy approached KCOM indicating that the company was entitled to a significant duty refund and that HMRC would be required to pay interest on the tax repayment. We were advised that the work could be undertaken on a success only basis and that very little of our company's time would be required to bring about the refund. Had we not known The Customs Consultancy's team for some years, this might have sounded too good to be true. However, as there was no investment risk on our part, we asked for the work to be undertaken. We can confirm that everything that The Customs Consultancy advised us turned out to be correct. KCOM has received a significant duty refund, which was achieved very quickly and with next to no involvement on our part. We would be pleased to recommend the services of The Customs Consultancy to other importers."

EMEA Corporate Global Trade Compliance Manager, Motorola Ltd
"I am pleased to say that all of the potential duty recovery and minimisation measures that you have recommended have been successfully implemented. I would note that your work has required a minimum of investment of time on Motorola’s behalf. I would like to thank you for your patience and dedication in bringing this matter to a successful conclusion."

Executive Advisor, Panasonic (Matsushita Mobile Communications)
"In order to really understand our duty liabilities, one must at the same time understand our product portfolio. Your technical understanding, along with your communication skills, resulted in an effective reclassification project and ensured that we maintained a good relationship with HM Revenue & Customs. It is wth the highest regard for your expertise that I recommend your services and commend you on your professional business."

Company Accountant, E.P. Barrus Ltd
"We would like to thank you for persisting in your efforts to achieve this notable success, for which the subsequent customs duty reclaim and current reduction in duties has resulted in a significant benefit to our business for which we are extremely grateful."

Financial Director, Equip Outdoor Technologies Ltd
"The staff of The Customs Consultancy were able to quickly determine the information necessary to support the Outward Processing application. Subsequently, they were able to provide UK Customs with answers to any questions raised. This was usually achieved on the same day, which gave the whole process a degree of momentum that Equip could not have instilled on its own.

The Customs Consultancy reacted quickly and acted with professionalism at all times and I would not hesitate in recommending the company to other businesses."

Head of Logistics, Ann Summers Ltd
"I would like to thank Sarah James of The Customs Consultancy for bringing her expertise to the business and help us resolve some of our challenges. Her area of knowledge around classifications and duty was extremely helpful and not only generated savings for us but also improved our knowledge - a true win/win. I am more than happy to recommend your services to other importers if the need ever arose."

Financial Director, MM (UK) Limited
"MM has started to receive duty refunds from HM Revenue & Customs as a result of the repayment claims that The Customs Consultancy has submitted on our behalf. It is particularly gratifying to recover duty on fruit that has been cleared at the port, when a proportion has been found to be below the required standard at a later date. As you will recall, when we started the recovery process we were not aware that this was possible."

John Deere
"On behalf of the team here at John Deere, we would like to extend our thanks to the team at The Customs Consultancy. We have at all times been satisfied with the support that we have received and are safe in the knowledge that you will support the business in the future."

Latest from The Customs Consultancy

  • 1 May 2018
    The Customs Consultancy was acquired by KGH Customs Services: https://kghcustoms.com
  • 13 July 2017
    Customs duty claim in excess of €650,000.00 passed for payment.
  • 4 July 2017
    Customs duty claim in excess of €1,500,000.00 submitted.
  • 12 May 2017
    UK importer of testing equipment signed.
  • Click here for more news

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